Privacy Policy

Bold-eSIM respects your privacy. This policy explains what information we collect, how it is used, and how it is protected across our eSIM reseller platform and customer tracking services.

Collected Information

We collect the information needed to operate the Bold-eSIM platform, including account credentials, contact details and technical data such as IP address and browser information used for security and fraud prevention.

Order Information

When an eSIM plan is purchased, we store order details such as the selected package, destination, price and delivery data (including the generated QR code) required to fulfil and support the order.

Usage Tracking

Each eSIM plan can include a secure tracking link that displays data usage, remaining data and validity. Public tracking pages show package and usage details only and do not display personal identity information.

Contact Information

Contact details provided to us are used to respond to enquiries, process reseller applications and send service-related notifications such as activation messages.

Third-Party Providers

We rely on trusted infrastructure and connectivity providers to deliver eSIM services, messaging and hosting. These providers process data only as necessary to deliver their service and under their own security commitments.

Data Protection

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse. Access to operational data is restricted to authorized personnel only.

For privacy requests, contact support@bold-esim.com.